Customer Success Manager

Full-time/Part-time · Start date asap · Remote, Europe · Customer Success

Revolgy is a leading Czech company providing digital transformation services through online collaboration tools and cloud infrastructure operating on Google Cloud Platform and Amazon Web Services. We are a premiere partner of Google and Amazon. We served over 1,500 customers in what we like to call the “B2B region” (Baltics 2 Balkan).

The Customer Success team at Revolgy is responsible for developing, maintaining and expanding relationships with our customers by simplifying the way our customers work with technology. As a Customer Success Manager on the team, you will own a portfolio of assigned customers and your responsibility will be to grow and make them successful using services from Revolgy. You will liaise with cross-functional internal teams (including mainly Sales, Operations, Marketing and Delivery teams) to improve the entire customer experience. You will develop deep integral and long-term relationships with Revolgy customers.**

To learn more about this team, view our web and github.

Desired background 🔥

  • You have an understanding of Google (GCP and Workspace) products and AWS (at least on the level of GCP fundamental / AWS practitioner).
  • You have knowledge of Public Cloud offerings and consumption models, understanding the principles and products.
  • You are data-driven, you believe the best decisions are made when they are backed by data.
  • You are experienced project management to coordinate customers and Revolgy engineers.
  • You have strong empathy and listening skills to understand precisely what is the customer's challenge. We want to help, not to sell at any cost.
  • You are confident, patient, polite, you use tact and diplomacy when dealing with difficult situations.
  • You have strong organizational and planning skills together with a high level of independence
  • You are able to continuously learn with a strong focus on Google and AWS professional certifications
  • You have sales skills
  • You communicate fluently in Czech and English

Are you interested?

Please fill and submit our application form. We are looking for a thoughtful professional who enables our mission and supports our culture of freedom and responsibility.

Tereza, Jarda, Matej, Štěpán and other Revolgians

Diversity and equal opportunity are important to us. We are happy about the interest of all candidates and strive to provide feedback as quickly as possible.

Revolgy offerings 💗

Remote-first culture · 5 weeks of paid vacation · 3 sick days · Budget for your work equipment and energy costs · Multisport card or FlexiPass · Company sim card with unlimited data and mobile phone contribution for employees · Company notebook · Uber & Liftago for business purposes · GallupStrengths talent DNA analysis · Fully-funded learning time · Paid training and certifications · Support of tech speakers and our own meetup · Knowledge sharing & educational programs provided by Google, AWS, and other technology partners · Company events