Revolgy blog

Why you need Multi-Factor Authentication for Google Workspace

Written by Jana Brnakova | August 14, 2024

Multi-Factor Authentication (MFA) is an effective way to secure your Google Workspace account. Instead of just relying on a password, MFA adds an extra step, like entering a code from your phone, to confirm it’s really you. This extra layer of security makes it much harder for anyone else to access your account.

This article explores how MFA works, why it’s important, and how you can set it up to keep your information safe (and what can happen if you don’t). 

Jump to a section:

What is Multi-Factor Authentication in Google Workspace?

Multi-Factor Authentication means adding an extra layer of security to your Google Workspace accounts by requiring more than just a password to log in. This way, even if someone gets your password, they still can’t access your account without the additional verification.

Google Workspace supports several MFA options, like verification codes sent to your phone, security keys, and biometric methods such as fingerprint or facial recognition. Using these extra steps makes your Google Workspace accounts much more secure.

MFA involves two or more of the following factors:

  • Something you know: Password or PIN
  • Something you have: Mobile device, smart card, or hardware token
  • Something you are: Biometric data like fingerprints, facial recognition, or voice recognition

Why should I enable MFA for Google Workspace?

Just having a password isn’t enough to keep your accounts safe anymore. Data breaches are common, and passwords are often the easiest way for hackers to get in.

MFA helps solve this problem by adding more security steps, making it much harder for attackers to access your accounts. Using MFA in Google Workspace is key to keeping your business information safe and secure.

 

 

Solutions for MFA in Google Workspace

Google Workspace offers different ways and tools to set up MFA, each with its pros and cons:

SMS verification

SMS verification sends a one-time code to your mobile phone, which you must enter along with your password. While it’s easy to use and works on most devices, it’s vulnerable to SIM swapping and requires phone network access.

Authenticator apps

Apps like Google Authenticator generate time-based codes on your phone. This method is more secure than SMS because codes are generated locally, and it also works offline. However, it requires installing an app. If you lose your phone, access can be difficult without backups.

Security keys

Security keys are physical devices like USB tokens that add another layer of security. They’re very secure and hard to fake, which makes them great against phishing. However, they can be lost or broken, and their setup can be tricky and require compatible devices.

Biometric authentication

Biometric methods use physical traits, like fingerprints, to verify your identity. They’re convenient and hard to replicate and generally offer a smooth experience. However, they do require devices with biometric support, and there are privacy concerns about data storage.

Single Sign-On (SSO) in Google Workspace

Single Sign-On (SSO) lets users access multiple applications with just one login. For example, when you log into Google Workspace, SSO can automatically log you into other connected apps without needing to enter your password again. This makes managing multiple accounts easier and reduces the number of passwords you have to remember.

SSO is convenient, but it’s important to pair it with Multi-Factor Authentication (MFA) for better security. Without MFA, if someone gets hold of your SSO credentials, they could access all your linked apps. By combining SSO with MFA, you get both ease of use and strong protection, ensuring your accounts stay secure.

Difference between MFA, 2FA, and 2SV

Multi-Factor Authentication (MFA) and Two-Factor Authentication (2FA) are both security methods that add layers of protection by requiring multiple ways to verify your identity. However, they differ in scope.

2FA requires exactly two steps to confirm who you are. For example, after entering your password, you might need to provide a code sent to your phone. It’s called “two-factor” because it involves two factors: something you know (like a password) and something you have (like your phone).

MFA, on the other hand, can involve two or more steps, making it broader than 2FA. These steps can include different methods, such as a password, a fingerprint, and a code from an app. So while 2FA is a type of MFA, MFA can include more than just two factors.

Two-Step Verification (2SV) is Google Workspace’s specific implementation of 2FA. With 2SV, after entering your password, you’ll be asked to provide a second piece of information, like a code sent to your phone or a prompt on your device. This extra step ensures that even if someone has your password, they can’t access your account without the second verification. While 2SV is a form of 2FA, it’s an essential part of how Google implements MFA within its services.

Is MFA better than 2FA?

MFA generally provides stronger security than 2FA because it adds more steps, like using a password, a security key, and maybe even a fingerprint. These extra layers make it tougher for anyone to break into your accounts.

However, 2FA is easier to set up and still works great for most everyday needs. With 2FA, you just need a password and a code sent to your phone, making it simple and effective.

When deciding between the two, consider your security needs. MFA offers more security by adding extra layers, but 2FA is simpler and still provides solid protection for most day-to-day tasks.

The Jack Dorsey Twitter hack

In August 2019, hackers gained control of Twitter CEO Jack Dorsey’s account through a technique called “SIM swapping”, exploiting the lack of additional security layers like MFA. By tricking Dorsey’s mobile provider into transferring his phone number to a SIM card they controlled, the attackers intercepted SMS messages and used Twitter’s SMS-based service to send offensive tweets from his account.

The incident highlighted the vulnerabilities of SMS-based Two-Factor Authentication (2FA), which is susceptible to such attacks. It underscored the need for more secure methods, such as authenticator apps or hardware security keys.

In short, this example shows why it’s critical for all users, not just high-profile individuals, to implement strong security measures like MFA.

Don’t wait until it’s too late — implement MFA today to protect your valuable data. Revolgy helps global companies secure their Workspace environment. Not sure how secure your Workspace is? Our experts will conduct a thorough audit and help you secure your ecosystem. 

Read next: The hidden risks of uncontrolled third-party apps in your Google Workspace